Why Expertise Matters for
Utility Bill Management

Whatever industry you’re in, you’ve got bills to pay. And chances are, those bills are complicated, convoluted, and generally structured to make you pay more than you need to be paying. Even the most adept of business professionals are bound to miss something. Maybe your bill got redesigned so it’s harder to read, a fee got tacked on, your provider came out with new rates, your meter is giving faulty readings, or the provider accidentally double-charged you.

Most people would be shocked to learn that more than 50% of commercial and industrial customers are overpaying on their utility bills. That’s where Utility Management Services comes in.

When it comes to utility bill management, expertise and experience are crucial. Even the smartest engineers miss opportunities for savings. That’s why we make sure our team at Utility Management Services (UMS), has both the know-how and real-life experience to serve our clients to the level they deserve. Here’s what that looks like. 

Certified Excellence

It’s not just us who think our analysts are the best in the business — they have the papers to prove it. Our team holds certifications from the Association of Energy Engineers (AEE), a leading organization in the field. These certifications span various critical areas including energy procurement, measurement and verification, energy audits, and renewable energy. This diverse range of qualifications ensures that our team is equipped with the latest knowledge and techniques to uncover all unique utility bill savings opportunities. To check out specifics on these certifications, search our company’s name to see our expansive list of certifications here

Our-Founding-Story

Industry Insights and Academic Achievement

Our insistence on expertise is evident at every level of the organization. For example, Brian Coughlan, UMS’s founder and president (pictured above), is a former power provider executive, meaning he brings an insider’s perspective on the industry that is invaluable to our clients. Brian also holds six energy certifications, underscoring his extensive knowledge and dedication to excellence in utility management.

And that’s just the tip of the iceberg! A quick look at our team’s bios will show you a wealth of educational achievements — multiple MBAs and advanced degrees in a wide range of relevant fields, plus industry-specific certifications. This strong academic foundation, combined with practical experience, allows us to approach utility bill management with a well-rounded and informed perspective.

Decades of Specialized Experience

Experience in a specific market is often the difference between good and great service. UMS has been at the forefront of utility bill auditing for 26 years and we’ve accumulated a lot of varied experience during that time. It means we have deep insights and a nuanced understanding of the complexities involved in utility management and billing, whether we’re auditing the energy costs of a manufacturer, grocery store, hotel, or church. The breadth of our collective experience enables us to identify and implement the most effective solutions for our clients, whatever their exact needs may be.

Beyond our technical expertise and certifications, though, what truly sets Utility Management Services apart, is our client-centered approach. We believe that each client is unique, with specific needs and challenges. Our team takes the time to understand your distinctive operating characteristics, crafting tailored solutions that pave the way for long-term success.

Choosing Utility Management Services means partnering with a team that relies on one another to deliver the best possible outcomes. We lean on one another’s expertise, ask questions, and get the advice we need. We know that the most important thing is to ensure our clients are saving as much as possible on energy bills regardless of their operational context. When you work with UMS, you’re working with a team of energy experts to optimize your electric, natural gas, and water bills and streamline your utility services. Trust the savings specialists® at Utility Management Services to bring unparalleled expertise to your utility bill management needs.

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