Daly Seven:
Hotel utility bill audit

Daly Seven Inc. is a hotel management company based in Greensboro, North Carolina, building, owning, and managing full and select-service hotels across more than 40 properties in the Southeast. Their portfolio spans major hospitality brands including Hilton, Marriott, IHG, Best Western, and Hyatt.

Hotels are among the most energy-intensive commercial properties, with HVAC systems, lighting, laundry, pools, and guest room equipment running around the clock. For a portfolio of 40+ locations, even small inefficiencies in utility billing can compound into tens of thousands of dollars in unnecessary costs each year.

Joe Daly, Chief Financial Officer and Chief Operational Officer, was referred to Utility Management Services (UMS) by his brother, who had previously worked with UMS to audit his own hotel portfolio. Already familiar with the concept of a utility bill audit, Joe was ready to see what UMS could find.

After receiving a copy of the most recent electric bill for each location, UMS’s certified Business Energy Professional analysts got to work. Using proprietary software, the team conducted an in-depth audit of every account — searching for billing errors, overcharges, and opportunities to move properties to more cost-effective rate and rider combinations — all off-site, with no operational changes required.

The results spoke for themselves: $47,000 in identified annual savings across the portfolio. Every dollar recovered went straight back into Daly Seven’s bottom line.