Wind creek casino & resort: Hospitality Utility Bill Audit

Wind Creek Casino & Resort is operated by Wind Creek Hospitality, owned by the Poarch Band of Creek Indians. Giving back to the community is central to their mission — they strive to be good neighbors and support those in need. That same mindset drives leadership to find savings wherever they can, so more resources can be directed toward their community impact.

When Wind Creek was approached by Utility Management Services (UMS), leadership put UMS in touch with William Romero, Executive Director of Facilities. William invested significant time learning about utility rates and the utility bill audit process, asking detailed questions that UMS was happy to answer. The more informed a client is, the more confidence they have in the value of the analysis.

Wind Creek had already been assured by their power providers that their facilities were on the best available rates for their operations. But after learning about the benefits of an independent third-party electric bill audit, they chose to trust — but verify.

After approximately one month, the results were in. UMS identified over $140,000 in annual savings across Wind Creek’s facilities — savings their own power provider had overlooked or failed to disclose. No operational changes were required at any location.