Vanessa Randazzo joined UMS in 2019 and is the Provider and Department of Revenue Relations Specialist at UMS. Her work at UMS includes tax refund and exemption processing, data procurement, research support and assistance to UMS management and staff. She works primarily with UMS account managers, power providers, state department of revenue representatives and customers. Before joining UMS, she worked as Office Manager and Conflicts Administrator, where she contributed to establishing a nonprofit organization providing free legal serv