Brian Coughlan is the Founder and President of Utility Management Services (UMS), which he established after recognizing a widespread problem: most businesses were unknowingly overpaying on their utility bills, and their utility providers had little incentive to tell them. Brian brings a rare combination of deep engineering expertise and real-world utility industry experience to every […]
James Horne joined UMS in 2016 and currently serves as Manager of Audits and Implementation. In this role, he leads UMS’s team of certified energy analysts, overseeing the full process of identifying savings opportunities in client utility accounts and managing implementation from discovery through delivery. James holds a Bachelor of Science in Business Administration from
Nicolette joined UMS in 2015 and serves as Senior Analyst and Invoicing Team Lead. With over a decade at UMS, she brings deep expertise in utility rate analysis, energy procurement, and invoicing accuracy — ensuring clients receive every dollar of savings they’re entitled to. She holds a Bachelor of Science in Applied Mathematics and a
Connor serves as Sales Manager at UMS, leading the account management team and building strong relationships with clients across a wide range of industries. He joined UMS after earning his Bachelor of Science in Business Administration, with a concentration in Professional Selling, from the University of North Carolina Wilmington. In his role, Connor works closely
