Case Study
Harmony senior living:
Senior Care Utility Bill Audit
Overview
For senior living operators, utility costs are among the largest and most persistent line items in the budget. With residents depending on consistent heating, cooling, lighting, and hot water around the clock, reducing energy consumption isn’t always an option — but reducing what you pay for that energy often is.
Harmony Senior Living operates 34 communities across the Southeast, with 7 more under construction at the time of their UMS engagement. Terry Howard, CEO, wanted to make sure Harmony wasn’t overpaying on utilities across their growing portfolio. He then reached out to UMS to find out.
Harmony provided the most recent utility bill for each of their communities, and UMS got to work. Using proprietary software RateMaster, UMS analysts performed a historical billing analysis across all accounts, identifying alternative rate and rider combinations better suited to each community’s specific usage patterns.
The result was $50,000 in annual savings across select accounts with no operational changes and no service interruptions to residents. UMS continues to monitor Harmony’s existing accounts and will analyze each new community once sufficient historical billing data is available.
The Facts
- Harmony Senior Living operates 34 communities with 7 more under construction; CEO Terry Howard engaged UMS to ensure they weren't overpaying on utilities
- Harmony provided the most recent utility bill copy per community and UMS performed a full historical billing analysis off-site
- UMS identified alternative rate and rider combinations resulting in $50,000 in annual savings with no operational changes or service interruptions
- UMS continues to monitor all accounts and will analyze new communities as they accumulate sufficient billing history
“I’m very encouraged with the early returns on potential savings experienced by our relationship with UMS. Given the no-cost structure they employ, unless savings are identified, Harmony felt very comfortable in engaging them to audit our energy bills within their portfolio. We look forward to any additional savings they can identify for us.”