Case Study
City of douglasville:
Municipal Utility Bill Audit
Overview
The City of Douglasville is one of metro Atlanta’s fastest-growing communities. Over the past two decades, the city has experienced a 70% surge in population — a transformation that brought with it active redevelopment of the downtown corridor and a significantly more complex utility infrastructure to manage.
The city’s philosophy has always been to stay ahead of, not just in line with, the best municipal practices. That commitment led city leadership to look closely at utility spending. With multiple accounts across multiple power providers, they suspected savings were being missed. What they needed was a specialist.
Upon learning that a contingency-based utility bill audit would require little effort from city staff and carried no out-of-pocket cost, Douglasville engaged Utility Management Services (UMS). The decision proved straightforward: no financial risk, minimal time commitment, and a clear potential upside for the city and its residents.
UMS analysts studied each of the city’s accounts, across all providers, and modeled their performance under varying rate options to identify where the city was overpaying. The analysis uncovered over $27,000 in annual savings for the City of Douglasville.
“The city of Douglasville’s philosophy is to stay at the forefront of the best municipal practices. The city’s partnership with UMS fits into that philosophy flawlessly and has resulted in savings not only for our organization but most importantly, our residents.”
The Facts
- In the past two decades the City of Douglasville have seen a 70% growth in population and therefore are redeveloping their infrastructure downtown
- The City of Douglasville had multiple accounts and some of which were with varying power providers
- The city conducted its due diligence and found UMS services would take little time for them and could yield big benefits
- UMS studied each one of their accounts and studied their performance under varying rate options finding over $27,000 in savings