Dominion Enterprises: Commercial Office Utility Bill Audit

Dominion Enterprises, a leading online marketing and software services company, operates a 20-story building in Norfolk, VA — home to over 800 employees and a state-of-the-art data center. With an entire floor dedicated to data processing and storage, electricity is one of their largest and most persistent operating expenses.

Seeking to identify potential savings, Dominion Enterprises partnered with Utility Management Services (UMS) for a no-risk utility bill audit. UMS analysts obtained over a year’s worth of historical usage and demand data directly from Dominion’s power provider and performed a thorough off-site analysis of every account.

The initial results were straightforward: Dominion Enterprises was not overpaying for electricity. All accounts were on the correct rate with no billing errors found.

That could have been the end of the story — but UMS kept monitoring.

As part of their ongoing account management, UMS continued to track Dominion’s utility accounts after the initial audit. When Dominion’s power provider made a subtle change to one of its rate schedules, UMS analysts immediately identified the opportunity it created. They re-audited all of Dominion’s accounts under the new rate structure and determined that a new Power Purchase Contract could deliver significant savings.

UMS negotiated and executed the new contract directly with the power provider on Dominion’s behalf — no operational changes, no capital costs, no disruption to the building’s 800+ employees or its critical data center operations.

The result: over $119,000 in savings realized — savings that wouldn’t have been found without UMS’s ongoing monitoring after the initial clean audit.